Frequently Asked Questions

Quick answers to common questions about tree care services in Charlottesville.

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Charlottesville Tree Service was awesome to work with. Andy, who came out to give us a quote, was knowledgeable and thorough. The gentlemen who completed the…

Is Your Leaning Tree Dangerous?

While predicting if a tree poses a threat can be difficult, we can assess the many potential factors that will cause a tree to fall, including rot or decay, root lift, fungal growth, or insect infestation. While removal is sometimes the only option, when possible, we will take measures to mitigate the danger while preserving the tree.

Call us for a free on-site estimate and we will be happy to assess the tree. For a minimal cost, we can also provide formal assessments for informational purposes or to get approval from your homeowner’s association.

What if My Neighbor’s Tree Falls on My House?

Having a tree fall on your house, regardless of whoever owns the tree, is a scenario that no one wants to face. However, we will be there for you if it does happen and can assist you through the process. Typically your own homeowner’s insurance will cover damage from a tree that falls on your house, but if your neighbor was negligent in not removing an unsafe tree, they may be held liable.

As a licensed and insured tree company, your insurance provider should have no problem accepting our services.

What if My Neighbor’s Tree is Touching My House?

Many of our clients hire us to remove or prune trees that are actually on their neighbor’s yard and cross into theirs. While it is best to work with all parties involved to meet everyone’s goals, you generally have the legal right to remove limbs that cross onto your property. Instead of removing every limb along a straight line at the property division, we always seek to make pruning cuts that are also in the tree’s best interest.

What to Do if a Tree Falls on Your House

While being surrounded by so many beautiful trees in central Virginia is a blessing, this sometimes results in a tree falling on your house. If this unfortunate situation happens and no one is injured or in distress requiring emergency first-responders, you should contact you insurance company for guidance on the process of stabilizing and finally repairing the affected structures. Besides removing the offending tree, it is likely that you will need a professional engineer to evaluate the safety of the structure.

While we cannot provide engineering opinions or recommendations, with over 25 years of inspecting damaged and deteriorating buildings, we are uniquely qualified to assist you through the process and maintain safety.

Call us, and we will provide the prompt response you require.

Does Homeowners Insurance Cover a Tree Removal After a Storm?

Typically your own homeowner’s insurance will cover damage from a tree that falls on your house. In some cases, the homeowner can be held liable if the tree had previously been identified as a hazard. While this is rare, it is best to deal with a problem tree before it falls and avoid the hassle of working with your insurance.

As a licensed and insured tree company, your insurance provider should accept our services.

Our Services

Choose the right approach for your trees—from evaluation and care to support, removal, and cleanup.

Tree Evaluation Icon

Tree Evaluation

Understand tree health, structure, and potential risks with a professional arborist assessment. Learn More blue arrow

Tree Health Care Icon

Tree Health Care

Diagnose issues and improve tree vitality with targeted care and treatment. Learn More blue arrow

Pruning Icon

Pruning

Improve structure, health, and safety with professional tree pruning. Learn More blue arrow

Cabling Icon

Cabling & Support

Support weak or split unions with cabling and bracing systems that reduce failure potential.. Learn More blue arrow

Tree Removal Icon

Tree Removal

Safely remove hazardous, dead, or unwanted trees from your property. Learn More blue arrow

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Storm Response

Address storm-damaged trees quickly to reduce immediate hazards and restore safety. Learn More blue arrow

Stump Removal Icon

Stump Removal

Eliminate unwanted stumps for a safer, cleaner, more usable landscape.Learn More blue arrow